Hi, I'm Jon — I build autonomous AI agents that replace SaaS.

• AI-First Transformation: Leading the strategic evolution toward an AI-native product ecosystem, shifting the organization toward automation-first thinking.
• Advanced Architecture: Designing comprehensive, AI-executable Product Requirements Documents (PRDs) that enable AI systems to generate production-grade software.
• Strategic Oversight: Managing a high-impact portfolio including CRM, marketing automation, reputation management, and borrower engagement platforms.
• Cross-Functional Leadership: Partnering with Engineering, Data Security, and Compliance to ensure internally built AI solutions are secure, scalable, and aligned with business goals.
• Product Lifecycle Ownership: Leading products from initial problem identification through AI-generated development and user acceptance testing.

AI agent engineering, security & compliance, GTM, and lead QA.

• Voice AI: Architected and deployed a fully functional AI phone agent for SaaS customer onboarding; built a secondary agent capable of handling complex 8–10 minute rental inquiries without human intervention.
• Data Pipelines: Built a multi-agent conversational insights tool processing 50+ hours of raw audio daily — extracted 25,000+ product-related queries over 3 months and powered a custom analytics dashboard.
• Operational Automation: Engineered a classification tool for 100,000+ monthly invoices using AI to enforce strict naming conventions and automate accounting workflows.
• Spatial AI Logic: Orchestrated LLM logic for an industrial warehouse equipment placement tool — translating natural-language requirements and AutoCAD exports into 15,000+ lines of JSON placement spec per warehouse.
• Security & Compliance: Led the successful initiative to achieve SOC 2 Type 1 and HIPAA compliance — defining 50+ security controls and policy documents that unlocked healthcare and regulated sector sales channels.
• Go-to-Market: Developed 10+ GTM plans for chatbot systems and dashboard enhancements that created net-new revenue streams.
• Lead QA: Audited 300+ developer tasks with strict acceptance criteria; rejected ~50% of initial reviews to enforce system stability and code quality.

• High-Impact Delivery: Sole developer on two web applications now serving 300+ entities, including a secure records app providing access to 21,000+ sensitive record locations.
• Adaptive Learning: Quickly self-taught new development methods and frameworks to ship under tight constraints.
• Trust & Transparency: Built a culture of accountability through meticulous tracking and reporting while working remotely.
• AI Governance: Selected for the BYU AI Task Force, helping shape AI governance planning for the entire university.

• Leadership: 18+ months in leadership positions managing teams of up to 40 people across six Caribbean countries.
• Financial Operations: Managed and reported the majority of mission expenditures across six countries to the Church's financial systems.
• Community Engagement: Coordinated COVID-19 food drives and warehouse projects with the Lake Elsinore HOPE Foundation.